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West coast audio degraded

Incident Report for SpectrumVoIP

Resolved

This incident has been resolved. Please restart your devices for restoration.

Posted Sep 02, 2026 - 11:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2026 - 11:09 CDT

Identified

We have identified an issue affecting Stratus users in the West Coast region experiencing degraded audio quality. We are actively implementing a fix.

Posted Sep 02, 2026 - 11:06 CDT

This incident affected: Stratus.